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Shipping Policy

Shipping Policy - the basics

Shipping & Delivery

Orders are processed and shipped within 48 hours and delivered within 3-7 Business Days depending on the City and State.

Tracking can be done via ____

All shipping is done via ____

 

In case of queries customers can reach us via mail or WhatsApp

 

Return & Refund Policy

  • Return Window:

    • Returns are accepted within 3 days of delivery. No requests for return, exchange, or credit note will be approved beyond this period.

  • Return Procedure:

    • To initiate a return, the product must be unused and in its original packaging.

    • A reverse pick-up will be scheduled within 2-4 business days of your request.

    • Returns and exchanges are subject to a reverse shipping fee of Rs. 150/-.

  • Damaged Items:

    • If you receive a damaged item, please raise a query within 48 hours of delivery.

    • Ensure that the product is unused and in its original packaging for the return.

  • Exchange Policy:

    • Exchanges depend on the availability of the product.

    • If the product is not available, store credits will be issued.

  • Credit Coupon:

    • Approved returns will be issued a credit coupon  valid for 3 months.

    • No refunds will be provided.

  • Non-Returnable Items:

    • Products purchased under discount and sale are not eligible for returns or exchanges.

 

Thank you for your understanding and cooperation.

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