Shipping Policy
Shipping Policy - the basics
Shipping & Delivery
Orders are processed and shipped within 48 hours and delivered within 3-7 Business Days depending on the City and State.
Tracking can be done via ____
All shipping is done via ____
In case of queries customers can reach us via mail or WhatsApp
Return & Refund Policy
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Return Window:
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Returns are accepted within 3 days of delivery. No requests for return, exchange, or credit note will be approved beyond this period.
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Return Procedure:
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To initiate a return, the product must be unused and in its original packaging.
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A reverse pick-up will be scheduled within 2-4 business days of your request.
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Returns and exchanges are subject to a reverse shipping fee of Rs. 150/-.
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Damaged Items:
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If you receive a damaged item, please raise a query within 48 hours of delivery.
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Ensure that the product is unused and in its original packaging for the return.
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Exchange Policy:
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Exchanges depend on the availability of the product.
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If the product is not available, store credits will be issued.
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Credit Coupon:
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Approved returns will be issued a credit coupon valid for 3 months.
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No refunds will be provided.
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Non-Returnable Items:
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Products purchased under discount and sale are not eligible for returns or exchanges.
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Thank you for your understanding and cooperation.